FREQUENTLY ASKED QUESTIONS

What If I Need To Cancel My Session?

• In the event that the client needs to cancel their appointment, the full retainer or sitting fee will be applied toward a photography session at a future date. If the client would prefer to receive a refund, the following schedule will apply:

  • If client notifies us of the cancellation more than 21 days before the scheduled session date, the client will receive a refund of all but 10% of the deposit or sitting fee. In the event of a No SHOW to your session, any deposits made are non-refundable and will require rebooking of service; which will be subject to a rescheduling fee.

  • If client notifies us of the cancellation less than 21 days before the scheduled session date, no refund will be issued.